Terms and Conditions

The Big Fix Ltd. only publishes material submitted by registered users. We accept no liability in respect of any material submitted by users and published by us, and we are not responsible for its content and accuracy.The views expressed are the personal opinions of the authors named. They may not represent the views of The Big Fix Ltd. or any other organisation unless specifically stated.Users may submit material for publication under the following terms and conditions:

  1. Publication of any material you submit to us will be at our sole discretion. We reserve the right to make additions or deletions to the text or graphics prior to publication, or to refuse publication.
  2. You grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to publish and communicate to the public any material you submit to us in any format, including without limitation print and electronic format. You also agree that we may permit other parties to publish and communicate to the public any material you submit to us in any format.
  3. You warrant that any material you submit is your own original work and that you own the copyright and any other relevant rights. If you would like to tell us about material that isn’t your copyright and which we may want to use, please tell us who owns it so we can ask permission to republish.
  4. You warrant that the material you submit is not obscene, offensive or otherwise illegal.
  5. You agree not to submit material that is deliberately intended to upset other users.
  6. You will take reasonable steps to ensure that any material you submit is not defamatory of any person. If you suspect that material may be defamatory (or if you are not sure), you must tell us at the time you submit the material to us.

You acknowledge that any breach of these conditions may cause us damage or loss. You agree to indemnify us in full and permanently against any third-party liabilities, claims, costs, loss or damage we incur as a result of your breach of conditions (2) to (6) above. You must act honestly and in good faith in your dealings with us and (if requested) you must provide us with reasonable assistance to settle, defend or investigate any third party claims arising as a result of our publication of material you submit to us.

We reserve the right to remove your access to individual services completely if we believe you are abusing the services in any way.

Interactions with our site are governed by our Community Standards (see below), which expand on the points above and are incorporated in these Terms of Service. You will be deemed to consent to these guidelines if you choose to post any content or comments to the site.

General principles for authors

The Big Fix Ltd. is committed to the highest standards of integrity and professional conduct. Authors have a duty to ensure that their work maintains the good name of The Big Fix Ltd.


When you register, you are registering as a personal user of www.thebigfixblackheath.org. Access to registration areas is by your email address and password. Your use of the site is an agreement to abide by our Terms and Conditions.

We allow you access to the registration areas of the site on the basis that:

  1. your email address and password are personal to you and may not be used by anyone else to access www.thebigfixblackheath.org.
  2. you do not create additional registration accounts for the purpose of abusing the site or other users; nor do you seek to pass yourself off as another user.
  3. you comply with these terms and conditions.

If, for any reason, we believe you have not complied with these requirements, we may, at our discretion, cancel your access to the registration areas of www.thebigfixblackheath.org immediately and without notice.

Termination of Registration

If we wish to bring the agreement to an end, we will do so by emailing you at the address you have registered stating that the agreement has terminated. The agreement will terminate and your email address and password will become invalid on www.thebigfixblackheath.org immediately.

How to complain and corrections

The Big Fix Ltd. strives to maintain the highest editorial standards at all times. However, we do not always get things right. Should you feel it necessary to correct or complain about an article, the means for doing so are contained below.

The Big Fix Ltd. strives for fairness and accuracy at all times, and we encourage users to advise us of any significant errors.

Community standards and participation guidelines

We want The Big Fix Ltd. to be a place for intelligent discussion. By posting, you’ll be contributing to independent, fact-based debate. We want the discussion of an article to be, if anything, more illuminating than the original article and we need your help to do that. Follow these guidelines to help keep things on track.

In brief

  • Don’t attack people and don’t respond to attacks – report them and move on
  • Keep your comments and posts on topic and constructive
  • Take responsibility for the quality of the conversations you take part in
  • Above all, respect others and their opinions.

Be you

We require real names: they help us maintain a transparent forum. We reserve the right to delete comments and posts made under aliases.

If you’ve signed in via your Twitter account our site will use your Twitter handle by default. Please change it to your real name using your profile page.

Be considerate

We’re here to talk about ideas, not the people behind them.

We’ll delete: personal attacks directed at anyone; all forms of discrimination (or posts that could be interpreted as such); posts we believe exist only to provoke or mislead; comments and posts identifying or sharing the personal information of another person (including children) without their consent; and comments and posts that are commercial or repeatedly shared external links.

Be respectful

Treat people with the respect you’d like to receive. Admit when you’re wrong. You’ll come across opinions you disagree with. That doesn’t make them invalid.

Be constructive

Explain why you disagree or agree with something. Your reasoning is as important as your opinion.

“This article sucks”

will be deleted.

“I disagree with this article. Here’s why…”

won’t be.

“You’re an idiot”

will be deleted.

“Have you considered…”

won’t be.

Back up your ideas with evidence and fact where possible. If you’re claiming something as scientific fact, try to provide credible references. Ask any questions you have for the author or your fellow users.

Aim to add a new idea to each approach rather than repeating what’s already been said. Move on if things get stuck.

We’ll distinguish between constructive comments and smear campaigns. We’ll remove any deliberate attempts to misinform, distort facts or misrepresent the opinions of others.

Be legal

Don’t comment or post anything that may put us in legal jeopardy – nothing defamatory, nothing in breach of copyright.

Be proactive

Take responsibility for the quality of the conversations you participate in; only reply to things you consider worth your attention.

Report posts you think violate these standards. Tell people when they post something you appreciate.

What we’ll do

We reserve the right to remove comments or posts that breach these standards and lock accounts of users who breach them repeatedly. We take a zero-tolerance approach to discrimination.

Comments on posts that have been deleted will also be deleted. Replies to comments that have been deleted may also be deleted, either to remove the thread or because they don’t make sense out of context. Comments may be closed if these standards aren’t met.

We will only remove comments that don’t violate these standards in exceptional circumstances.

We won’t discuss moderation on the site. If you need to discuss anything, contact us.

In short: if you act with consideration for other users, you should have no problems. Take some responsibility for the quality of the conversations in which you’re participating. Help make this an intelligent place for discussion.

Moderation and Reporting Abuse

All community interaction is subject to some level of moderation to ensure the spirit of the community standards is upheld.

  • In general, we will primarily rely on visitors to post-moderate community interaction to keep the conversation lively. However, because of the sheer quantity involved, this unfortunately means we can’t guarantee all comments live on the site are appropriate or in the spirit of our community standards.
  • Reporting abuse. While our staff will try to keep an eye on all community activity, we will rely on our users to report abusive, offensive or otherwise inappropriate comments when they appear by clicking on the “report abuse” link that appears next to each comment. This alerts us to problems and areas of concern to the community, which means we can make the space better for everyone: we’re grateful for your help with this.
  • Participants who seriously, persistently or wilfully ignore community standards, participation guidelines or terms and conditions will lose their posting privileges. This is not an action that we take lightly or arbitrarily. However, we are aiming to create and maintain an online experience consistent with the high value we place on civilised debate, and we reserve the right to make decisions that we feel support that.
  • Please be aware that moderators may contact you by email in relation to your participation, especially where an issue comes up in relation to these community standards. Any advice they give/request they make should be adhered to, as our moderators are asked to enforce these community standards and create a constructive environment for everyone who contributes to our site.
  • We will, when necessary, remove user postings or comments. If a contribution is perceived as breaching the community guidelines set out above, then it will be removed by the editorial team, in the interests of keeping community areas of the site appropriate for the vast majority of the people who visit. (Note: We will not edit user posts to change the meaning, spelling, or anything else intended by the user. Even if only part of a comment or posting is perceived as breaching community guidelines, the whole thing may be removed. Also, when a comment or post is removed for any of the reasons above, it is sometimes necessary to delete subsequent messages that refer to explicitly or quote from the original (removed) comment to preserve the conversational thread. This may also happen because a later comment quotes directly the problematic bits of the original comment, which just perpetuates the problem. In such cases not every deletion will be marked individually.)

What control do authors have on comments? None. Authors can’t moderate comments on their own – or anyone else’s – articles. If an author wants a particular comment removed, he or she should click on the “report abuse” and the comment will be assessed by the moderation team in due course and dealt with accordingly.

We reserve the right to take steps or implement measures that we hope will benefit the whole community of participants.

Because we are ultimately responsible for everything that appears on this site, all actions and decisions taken by our moderators are final. Unfortunately, the quantity of user content means we can’t enter into correspondence regarding specific moderation activity, although all correspondence will be read.

Last Updated: 29/10/18